At jom888, we take the protection of every member's personal data seriously. This document clearly explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that shape how we handle your personal data
All data transmitted between your device and jom888 servers is protected by the highest level of encryption — the same standard used by global banking institutions.
Jom888 has never sold, rented, or shared members' personal data with any third party for marketing or commercial purposes without your consent.
Your personal data is stored on servers protected by strict access controls, continuous monitoring systems, and secure automated backups.
The jom888 privacy policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010, ensuring your rights as a user are always protected.
You have the right to access, correct, and request deletion of your personal data at any time by contacting the jom888 support team.
Jom888 only collects data that is strictly necessary for platform operations — no excessive collection, no monitoring unrelated to our services.
Jom888 (hereinafter referred to as "we", "the platform" or "jom888") takes the responsibility of protecting your personal data seriously. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of personal data you provide to us when using the jom888 online gaming platform.
By registering an account or using any jom888 service, you acknowledge that you have read and understood this Privacy Policy. We encourage you to read this document carefully and to contact us if you have any questions or concerns.
Jom888 collects your personal data through various methods depending on how you interact with our platform. The following are the types of data we may collect:
In certain cases, we may receive your personal data from trusted third parties such as payment service providers during transactions, or through a legitimate member referral programme.
| Data Category | Example | Resources |
|---|---|---|
| Identity Data | Name, date of birth, MyKad | Provided by member |
| Contact Data | Email, phone number | Provided by member |
| Financial Data | Bank account and e-wallet information | Members & payment providers |
| Technical Data | IP address, device type, browser | Automatic |
| Usage Data | Game and transaction records | Automatic |
Jom888 uses collected personal data solely for legitimate and stated purposes. We do not use your data for any other purpose without obtaining your consent first.
Jom888 does not sell or rent your personal data to any party. However, in the course of platform operations, we may need to share your data with selected parties in the following situations:
We work with third-party service providers who act as data processors on our behalf. They are bound by strict confidentiality agreements and are only permitted to use your data as directed by us. This includes:
Jom888 may disclose your personal data to relevant authorities if required by law, court order, or direction from a legitimate Malaysian regulatory authority. In such situations, we will notify you where permitted to do so.
Protecting member personal data is jom888's highest priority. We continuously invest in security infrastructure to ensure your data remains safe from unauthorised access, disclosure, alteration, or destruction.
Jom888 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure smooth technical functionality, and understand how users interact with our services.
You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality or your experience on the jom888 platform. For cookie management guidance on popular browsers, refer to your browser's support documentation.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal data we hold about you. jom888 is committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete personal data.
You may request the deletion of your personal data, subject to applicable legal requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we restrict the processing of your personal data.
Jom888 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.
Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with our standard procedures.
The jom888 platform may contain links to third-party websites or services such as game providers or payment gateways. Please note that jom888's Privacy Policy applies only to data we collect and process directly.
Each game provider and payment service integrated into the jom888 platform has its own privacy policy. We encourage you to read the privacy policies of those third parties when interacting with their services. jom888 is not responsible for the privacy practices of these third parties.
The jom888 platform is exclusively for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
If we discover that personal data of a minor has been collected without appropriate age verification, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who find that their child has registered on the jom888 platform are urged to contact us immediately at [email protected].
Jom888 reserves the right to amend this Privacy Policy from time to time to reflect changes in law, technology, or our business operations. Any material amendments will be communicated to you via:
Continued use of the jom888 platform after any amendments take effect constitutes acceptance of the revised Privacy Policy. If you disagree with the amendments, you are required to stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data by jom888, please contact us through the following channels:
Our team will endeavour to respond to all privacy-related enquiries within 3 business days. For more complex data rights requests, we may require up to 14 business days.
Join hundreds of thousands of Malaysian members who trust jom888 for a safe, fair, and transparent gaming experience. Your privacy is our priority.